FAQ

There are many things to consider when planning a move. Thankfully many of the same questions and problems come up for everybody. We compiled these frequently asked questions and answers to help you started down the right path with your move.

When is the best time to move?

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If there is a choice, most moving companies suggest you select a time other than summer, the end of the month or the end-of-year holidays.  The heaviest demands are placed on trucks, equipment and personnel during these periods.  However, we believe you should move when it is most convenient for you.  Factors involved in this decision may include:

  • Closing date on home sale or purchase
  • Apartment lease terms
  • School schedules
  • New job requirements
  • Transit time and travel plans

If the move can be scheduled for a time when trucks and trained personnel are more readily available, we’ll be better able to meet your preferred schedule.

How long does it take to move?

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How soon should I call a moving company?

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Do I need an in-home estimate?

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What is a binding estimate?

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Will Mayflower move high-value items from my home?

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Is my moving company "licensed"?

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What is a tariff?

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What types of payment are available, and when is payment due?

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Are my household goods protected against loss or damage while they are in transit?

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What is released rate liability - basic coverage?

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What is full-value coverage?

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What are items of "extraordinary value"?

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Can my possessions be stored temporarily?

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Will my furnishings remain clean?

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Do my appliances need special attention?

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    Yes, I want a virtual survey.

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    Trudy Fingal was my move consultant for the second time and she was nothing short of outstanding both times! She genuinely has passion for making the move as easy for the customer as possible and routinely goes above and beyond!

    - Jill L.

    Message About Covid 19
    We are open for business as usual while we prioritize the health of our customers and employees above all else. We also offer virtual surveys for all of our customers so you can receive a quote while staying at home and practicing social distancing. Read more about our COVID-19 safety precautions..